SageCRM Technology : System Configuration

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SageCRM can be deployed in Internet and / or intranet environments. A single SageCRM Application Server can serve both Web-based and wireless clients within or outside the firewall. The entire functionality of SageCRM, along with the integrated functionality of external applications, is available to remote users, self-servicing customers, partners and prospects. The diagram belolw illustrates a typical SageCRM configuration.

SageCRM - Typical Configration Diagram

Components of SageCRM Configuration

Web Client	Supports requests from industry standard Web browsers and automatically renders the correct markup language for the requesting browser.
Wireless Client	Supports WAP-enabled and other wireless devices. User Interface Services of Integration Server are used for implementing WAP enablement.
WAP Gateway	Receives requests through gateways operated by mobile network operators and also private corporate gateways from select suppliers.
Internet / intranet Server	Supports Windows NT / Windows 2000 / 2003 server-based Web servers running Internet Information Services (IIS).
SMS Gateway & E-mail Server	Supports workflows with alerts, reminders, notifications and escalations. These can be transmitted to Web clients and / or as SMS messages through any SMTP compliant SMS gateway or as e-mails through a standard SMTP/POP e-mail server.
Database Server	Includes native driver support for Microsoft SQL Server, DB2, Oracle, and Sybase.
Network	Supports TCP/IP network on a Local Area Network (LAN), Virtual Private Network (VPN) or Internet.
Application Server	Coordinates with all other components of the application. Includes components from all three layers of the Internet architecture.

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SageCRM Technology : System Configuration